Delivery of Products

Purchases are shipped from our own or third-party warehouses, stores, or offices across various locations in India. Our endeavor is to deliver the products to you within 5-7 business days from the receipt of the order and payment, depending on the delivery address.

Order deliveries will be made by our own staff, third-party courier/logistics companies, or postal services, usually between 10:30 AM – 7:00 PM, Monday to Sunday.

Goods will need to be signed for upon delivery. We take no responsibility for goods signed by an alternative person other than the individual who placed the order at the address provided. Since transactions are authorized by the cardholder, we do not take responsibility for incorrect addresses provided at the time of order placement. We are also not responsible for any damage to products after delivery.

All claims for shortages or damages must be reported to customer service on the day of delivery through the Contact Us section on our website. Additionally, any shortage of goods must be highlighted and signed on the Proof of Delivery (POD) copy and returned to the delivery person.

Delivery Charges

Shipping and handling rates may vary based on product type, packaging, size, volume, and other considerations. The applicable shipping and handling charges will be displayed at the time of checkout, ensuring that customers are informed before making a payment.

Contact Us

For any queries regarding delivery, shipping, or claims, please reach out to us at:

📞 Mobile No: 9891508829, 8826143629
📧 Email ID: info@lovelyboxfactory.com
📍 Address: T-375, Chowk Chamelian Road, Behind Filmistan Cinema, Sadar Bazar, Delhi – 110006